The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Accommodations
“The room was immaculate, making me feel comfortable and relaxed from the moment I arrived.” view full review
Really good Spa Experience
“The spa services were excellent, especially the deep tissue massage that left me rejuvenated.” view full review
Excellent Shower Pressure
“The shower pressure was perfect, providing a refreshing start to every day of my stay.” view full review
Delicious Breakfast
“The breakfast spread was wonderful, featuring fresh ingredients and various tasty options.” view full review
General
Non-smoking property
Parking
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Coffee shop
Fireplace
Fire extinguishers
Key access
Sports & Fitness
Skiing
Cycling
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Sun terrace
Garden area
Room features
Heating
Garden furniture
Wardrobe
Ironing facilities
Bathroom
Towels
Self-catering
Electric kettle
Bedroom
Bed linen
Room decor
Carpeted floor
Show more
Location
1 Capell Avenue, Lake Hawea,
Wanaka,
New Zealand,
Otago
Map view
1 Capell Avenue, Lake Hawea,
Wanaka,
New Zealand,
Otago
City landmarks
Lake Hawea
610 m
44°27'59.1S 169°14'51.
Matatiaho Conservation Area tracks
610 m
Tree for Christine Hewson
610 m
Mount Maude
3.1
km
Nearby
Illegal cliff jump
380 m
Restaurants
Sailz Lake Hawea Restaurant and Bar
250 m
33 Capell Avenue Top of the Hill
Sailz Lake Hawea Store
620 m
33 Capell Ave
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Great location
Friendly staff
Dirty facilities
Limited dining options
6.6/10
Nice
Rooms
6.3
Location
7.7
Service
7.8
Dining
5.5
Guest reviews
6.6/10
based on 6 reviews
8.3
8.3/10 based on 2051 reviews
George
United Kingdom,
April
2024
6.0/10
I was situated farther from the hotel cabins and near to a hostel, which was a bit inconvenient having to wait for laundry at the shared facilities. The room itself was cozy with a hot shower, but the bed was quite uncomfortable. I booked a lake view room with a terrace for a lovely wine-sipping experience.
Rooms
7.0
The room was just as described, with comfortable beds and a hot shower.
Service
8.0
The staff were very accommodating and lovely, even though they were running behind schedule due to a large checkout.
Location
5.0
While the hotel was far from Wanaka, almost 13 km away, the location was good for traveling coast to coast. However, it was falsely advertised as Wanaka, and there were some minor inconveniences like mice and parking issues.
Dining
5.0
The dining experience was a bit uninspired with a basic continental breakfast, although the ice cream was homemade. Breakfast was not worth the money.
Facilities
6.0
The facilities were adequate, but nothing exceptional.
Horace
United Kingdom,
January
2024
6.2/10
The hotel offers a mixed experience with relatively noisy rooms that were adequate for our family but lacked basic kitchen facilities. Despite inconsistent room servicing, the access to unclean showers and bathrooms was a major downside. The service was accommodating in some aspects but communication challenges and limited availability of menu items were concerning.
Rooms
6.0
The rooms, although quite noisy, were satisfactory for our family's stay. However, the lack of basic facilities like a microwave or toaster was inconvenient. Room servicing was inconsistent and we had to reuse dirty cups due to this.
Service
7.0
While the staff was friendly and accommodating with some requests, there were communication issues that made it difficult to resolve problems in a timely manner. The unavailability of menu items as communicated by the chef/manager was disappointing.
Location
9.0
The location was excellent, particularly for those seeking a relaxing holiday close to Lake Hawea. Although a bit of a drive from Wanaka, the proximity to the beautiful Lake Hawea offered stunning sunset views and easy access to explore the area.
Dining
5.0
The dining experience, while allowing self-service which felt valued, was overall poor and disappointing. The limited menu options, especially for gyu-don dishes, left much to be desired.
Facilities
5.0
The facilities, particularly the showers and bathrooms, were subpar due to cleanliness concerns. The absence of essential amenities like a toaster or adequate dishwashing facilities in the rooms was a letdown.
Great location
Dirty facilities
John
United States,
September
2023
5.8/10
I stayed in room 24, which was a bit far away and remote. The showers and bathrooms were not well maintained, but you could see a beautiful view of Lake Hawea from the balcony. Room could use some paint and a bit of love.
Rooms
5.0
The room was remote and had access to disappointing showers and bathrooms, but the view of Lake Hawea from the balcony was stunning.
Service
9.0
The staff were really friendly and helpful, especially in the bar. They were accommodating and made my stay more enjoyable.
Location
8.0
The location was extremely beautiful with a fantastic view down Lake Hawea. It was easy to find and close to the lake, offering a peaceful atmosphere.
Dining
5.0
The dining experience was not up to par. The breakfast was basic and uninspired. Self-service made it feel inconvenient.
Facilities
5.0
The facilities were lacking, with poor dining options and maintenance issues in the showers and bathrooms. However, the location and view were exceptional.
Donna
United States,
July
2023
7.6/10
The hotel offers spacious double-storey rooms, although this layout may not be suitable for those with mobility issues or for more than 2 guests unable to climb stairs easily. The rooms need a refresh but are generally spacious. Daily servicing was inconsistent.
Rooms
7.0
The rooms are spacious but need a refresh, and the servicing was not consistent daily.
Service
7.0
While the staff were welcoming and provided exceptional support, some issues with noise control and communication were noted.
Location
9.0
The location is outstanding, near Lake Hawea with stunning views and easy access to walking tracks.
Dining
7.0
The dining experience was good, but service seemed under pressure due to limited staff.
Facilities
8.0
The facilities were adequate with easy access to a bar offering a backpacker deal.
Carol
United States,
July
2023
6.6/10
Staying at the hotel was a mixed experience. The rooms, although spacious, were showing signs of wear and tear but manageable for a hostel setup. The service had its ups and downs, with a mix of helpful staff but also encountering rushed interactions. The location, near the lakeside, offered a beautiful setting for walks but didn't quite justify the price. Dining was average, with good food but understaffed. Overall, a decent stay with room for improvement.
Rooms
6.0
The rooms were large but tired, needing some care.
Service
7.0
There was a mix of rushed interactions and helpful staff.
Location
7.0
The lakeside location was beautiful for walks but didn't fully match the price.
Dining
6.0
The dining experience was average due to being understaffed.
Facilities
Basic facilities were adequate for a short stay.
John
United Kingdom,
May
2023
7.8/10
The hotel offers split-level rooms and an open fireplace in the bar/dining room, creating a cozy atmosphere. While the quiet location near Wanaka is a plus, there are issues with cleanliness and organization in the hostel part of the establishment.
Rooms
7.0
The rooms, with high beds and worktops, were a bit inconvenient in terms of layout but overall satisfactory.
Service
9.0
The service was fantastic with friendly staff who went above and beyond to assist. They even provided alternative ways to dry clothes.
Location
8.0
The location is in a quiet area, perfect for those looking for a peaceful stay away from the hustle and bustle of Wanaka.
Dining
8.0
The dining prices were a bit on the higher side, but the breakfast options were delicious and reasonably priced, especially if pre-registered with reception the night before.
Facilities
7.0
The hotel boasts an open fireplace in the bar/dining room, creating a warm ambiance for guests to enjoy. However, there are noticeable issues with cleanliness and organization in the hostel section of the property.